OUR SERVICE PARADISE
FOR YOU: KAUFHAUS TYROL.
Our aim is to enchant you. How do we do this? By making things easier for you, giving you a helping hand, inspiring you, informing you, pampering you, tempting you – in short, making you happy. See for yourself what we can do for you. Drop by – and enjoy our service paradise.
ANSWERS TO ALL YOUR QUESTIONS
With a friendly smile, our employees at the info point will be happy to help you out. They will be happy to answer any questions regarding Kaufhaus Tyrol, and here you can also purchase gift vouchers and merchandising items in the Kaufhaus Tyrol style.
Our team can be reached by calling +43 512 90 11 15 or emailing infopoint@kaufhaus-tyrol.at
A FEELING OF SAFETY
Our security team is out and about round the clock, to ensure that you always feel safe. Additionally, our large number of surveillance cameras give us comprehensive control. So you can relax and enjoy your time in Kaufhaus Tyrol.
FAST HELP IN THE CASE OF EMERGENCIES
Within Kaufhaus Tyrol there are eleven telephone columns, and two in the underground carpark, which will give you a direct voice connection with the info point in the case of an emergency. On the second floor underground, there is also a first-aid room, which is equipped with a stretcher and first-aid facilities.
WELL CONNECTED
Throughout Kaufhaus Tyrol, you can take advantage of our WLAN. Enjoy surfing for free!
It’s as easy as this:
- Select the “Kaufhaus Tyrol” Wireless LAN.
- Enter the username “kht”
- Enter the password “kht”, click on “Connect” – and you’re done!
(Please note: not all pages are accessible – some are blocked by our cooperation partner, IKB.)
LOCK AND SHOP
To ensure that you can enjoy a carefree shopping trip, we offer handy free lockers on the second floor underground. Simply enter a freely chosen 4-digit number combination, and close the door firmly. Please make a note of your code, because only you will be able to open the storage box again.
GET HOME DRY
Finished shopping and it’s raining outside? At our info point you can purchase a chic Kaufhaus Tyrol umbrella for €10. Or you can borrow an umbrella against a deposit of €10.
ALWAYS A GOOD IDEA
Our new and individually loadable golden gift cards are available at the info point. Any amount you desire can be loaded onto these cards. But don’t worry: the ‘old’ paper gift vouchers can – of course – still be redeemed.
THE WIKI CHILDREN’S WORLD
On the third floor overground of Kaufhaus Tyrol, you will find the fairytale WIKI children’s world. Here, children from three years of age will be lovingly supervised by our experienced WIKI childminders, Melanie and Martina. Whether your child wants to let off steam or is interested in creative activities, they will feel at home here.
WIKI children’s world facts:
- pedagogical expertise with a focus on the Montessori concept
- professional supervision by experienced staff
- versatile range of supervision services for children of all ages (from three years)
- Opening times: Monday to Saturday, 9:00-18:00.
- Cost: €2 per hour
DISABLED ACCESS THROUGHOUT KAUFHAUS TYROL
To ensure that guests with disabilities can move throughout our store comfortably, we have added a few things to make life easier. For those with visual impairments, an integrated guidance system has been put in place from the entrance on Maria-Theresien-Straße. On the second and third floors underground, there are also toilets offering disabled access. They feature cubicles that are suitable for wheelchairs, and which are also equipped with an emergency call function.
DAZZLING (PRINT) APPEARANCE
Four times every year, the Kaufhaus Tyrol magazine is released, featuring trendy fashion features, interesting stories, and attractive vouchers for you. The magazine is enclosed within the Tiroler Tageszeitung, can be picked up in Kaufhaus Tyrol, and is – of course – also available online.
SATURN EXPRESS LIFT
Travel with our Express lift, the fastest way of travelling from U3, U2 and the ground floor to Saturn, on O4.
In our underground carpark, we recently added 4 parking spaces with the Elefant Blue E-gas station. More information on charging with “Plug & Charge”.
The Kaufhaus Tyrol underground carpark is open 24/7 and offers 260 parking spaces. Outside of shop opening hours, the garage can also be reached via the 24-hour entrance to the left of the main entrance on Maria-Theresien-Straße. Always take your ticket with you!
